Welcome to Bitwire. We are pleased to offer you access to our newswire which is a service that distributes press releases and news stories from organizations to media outlets and the public.
Bitwire is a press release and news distribution service focused on the general business community and the innovation sectors such as fintech, AI, bitcoin, web3 and crypto. Our service facilitates the dissemination of crucial information and updates about projects, companies, and developments.
Bitwire LLC is incorporated in Delaware with a registered agent address at 800 N State Street Suite 301, Dover, Delaware 19901, United States. Our principal business place is 11150 West Olympic Blvd, Suite 1050, PMB 1110, Los Angeles, California 90064, United States.
By accessing or using our services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to any part of these Terms, we request that you not use our services. These Terms constitute a legally binding agreement between you and Bitwire LLC.
Our services are intended for users over 18 years old. By using our services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement under the laws of both Delaware and California, as well as the laws of your jurisdiction.
We reserve the right to modify these Terms at any time as the business develops and offers additional services. If we make changes to these Terms, we will post the revised Terms on our website and update the "Last Updated" date at the top.
By using our services or emailing us, you are communicating with us electronically. You agree to receive communications from us electronically. We will communicate with you via email, social media, desktop notifications or by posting notices on our website among others. For contractual purposes, you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
The use of our service is subject to the following restrictions and permissions:
To maintain the integrity and quality of our press release distribution service, the following types of content are prohibited:
We offer flexible pricing options that will evolve over time to meet the diverse needs of our users. The current prices & terms for our services will be listed on our website and may be subject to change with prior notice.
We may provide bulk pricing to agencies or businesses that have a portfolio of companies.
Bitwire may offer various payment methods through external payment service providers ("Payment Providers") for the convenience of our users.
By choosing to use an external payment method, you acknowledge and agree that: a) The payment transaction will be subject to the terms and conditions of the respective Payment Provider, in addition to these Terms and Conditions. b) Bitwire does not control and is not responsible for the actions or omissions of any Payment Provider. c) You are solely responsible for reviewing, understanding, and complying with the terms and conditions of the Payment Provider you choose to use.
Bitwire shall not be liable for any loss, damage, or inconvenience arising from: a) The unavailability or malfunction of any external payment method. b) Any breach of security or data protection related to the use of external payment methods. c) Any dispute between you and a Payment Provider.
Bitwire reserves the right to add, remove, or modify the available external payment methods at any time without prior notice.
You agree to indemnify and hold Bitwire harmless from any claims, damages, or losses arising from your use of external payment methods.
Bitwire may share necessary information with Payment Providers to facilitate transactions, as outlined herein.
We reserve the right to adjust our fees at any time. Existing users will maintain their current pricing for any services already purchased while they remain valid.
We may offer limited-time promotions or discounts, with the specific terms communicated at the time of the offer.
Certain additional services, such as white glove service, PR writing services or priority distribution, may incur extra fees. All such charges will be communicated upfront.
All fees are exclusive of applicable taxes, which will be calculated and added at checkout according to the relevant tax laws.
Users can cancel their subscriptions at any time. Cancellations will take effect at the end of the current billing period, with no partial refunds for unused time.
We have a partner program that allows affiliate/referral partners to market and refer Bitwire products to prospective customers. The program's scope includes lead identification, marketing and promotion, lead registration, and assistance with contacting commissionable leads. Eligible leads become commissionable only when expressly validated by Bitwire.
Bitwire operates referral, affiliate, and/or partnership programs where we compensate third parties for recommending our services. By using BitWire, you acknowledge and agree to the following:
This refund policy outlines the terms and conditions under which Bitwire LLC may issue refunds for our services. We strive to provide high-quality news distribution services and understand that there may be circumstances where a refund is appropriate.
The following services are generally non-refundable:
It is important to note that Bitwire LLC does not guarantee publication by any specific media outlet. We distribute your news release to our network of publishers, but each publisher retains the right to decide whether or not to publish the content.
Once the distribution process has begun, no refunds will be issued except as outlined in Section 7.c.
To request a refund, please contact our customer service team at hello@bitwire.com within 7 days of the distribution date. Please provide your order number and a detailed explanation of why you're seeking a refund.
Approved refunds will be processed within 10 business days and will be issued using the original payment method.